bullfrog

request files from a customer

instead of giving the customer your email and hoping they remember, mint a request link. they upload straight into a folder you choose — no account, no app install. you get notified when each file lands.

4 steps~3 min
  1. 1

    click "request files" in the toolbar

    the file-request modal opens. give the request a name the customer will see ("insurance docs for the smith job") and pick the gallery the uploads should land in.

  2. 2

    add a short message and limits

    type a one-line message ("please upload your driver's license and proof of insurance"). optionally set a password, an expiry (24h / 7d / 30d / never), and a max-uploads count.

  3. 3

    copy the link and send it

    paste the link into a text or email. the customer opens it in their browser, drops files in, and that's it.

  4. 4

    watch the bell

    every file that lands fires a bell notification. you'll see the count tick up on the request row in your shared-links page.

    tip

    set a max-uploads count ("5") so a request for one tax form doesn't end up holding 200 photos by mistake. easy to bump if they really do have more.

was this article helpful?
yesno

still stuck?

we respond to every message within 24 hours.

contact us

more in bullfrog

all bullfrog articles