- 1
open the duplicates panel
the toolbar shows a duplicates pill with a live count. clicking it opens the panel with every cluster (matched by email, phone, or company name).
- 2
review each cluster
every cluster shows the matched contacts side by side with reason ("shared email"). click a contact to open them; click archive to soft-delete that one.
- 3
mark a cluster "not duplicates"
if it's actually two people who share a phone (a couple, family, business partners), click the "not duplicates" eye icon — the cluster won't show up again. "show ignored" toggles it back if you change your mind.
tipduplicate detection runs entirely in your browser over the loaded clients — nothing is shipped off your account. it works best after you bulk-import a list, not as a daily-running cleanup.
still stuck?
we respond to every message within 24 hours.