- 1
use the search box in the toolbar
type any partial — first three letters of a name, half a code, the recipient's email.
- 2
the result floats up
the row shows code, status, balance, who bought, who received. you can copy the code by clicking it.
- 3
act on the row
redeem, void, or just read. all the actions show on hover.
tipcard codes are 8 characters. if a customer reads one off their email and you can't find it, double-check capitalization — codes are case-sensitive in the search.
still stuck?
we respond to every message within 24 hours.