refund a customer (full or partial)

find the invoice in your invoices list (filter by status "paid"). open it.

the button sits in the top-right of the invoice detail. you'll be asked to choose full or partial. for partial, type the dollar amount you want to send back.

stripe processes the refund within seconds. the customer sees it on their statement in 5–10 business days (that's stripe's window, not pawpaw's). the invoice flips to "refunded" or "partially refunded" and katydid records the refund automatically.