firefly

stamp a punch from the counter

the everyday move. customer walks in, you find them, hit punch. when their last punch lands, the card flips to a reward earned automatically.

3 steps~2 min
  1. 1

    open the program on the dashboard

    if you have multiple programs, pick the right one from the program switcher.

  2. 2

    search the member by name, phone, or email

    any partial match works — type the first three letters of their name and the right row floats up.

  3. 3

    tap their row to add a punch

    the punch counter ticks up. on the last punch, the card flips to "reward earned" and they get their free item next time they're in.

    tip

    stamps are idempotent — if you double-tap by accident, firefly only counts the first one. no awkward "wait, did i punch that twice" moments.

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