gopher

post a private vs customer-visible update

the updates tab has a visibility toggle. customer-visible posts show in the customer's yaupon portal. private posts stay just for you (and your team) — useful for build-log notes the customer doesn't need to see.

3 steps~2 min
  1. 1

    click "new update" on the project

    the updates tab.

  2. 2

    write your post, then choose visible to client or not

    default is visible. toggle off to make it private — only visible to you and anyone on the gopher project on your team.

  3. 3

    post

    visible posts trigger an email to the customer letting them know there's a new update. private posts don't.

    tip

    use private updates for things like "glue-up failed, redoing tomorrow" — facts you need a record of, but the customer doesn't need to worry about. once it's resolved, post a clean visible update with the photo.

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