as you write more procedures, group them. a "sales" parent page with "first call," "follow-up," and "close" as children is way easier to navigate than a flat list.
click the page in the sidebar that should be the parent.
a + appears on hover. clicking it creates a child page nested under the parent.
drag in the sidebar to change the order. drop a page on top of another to nest it as a child.
we respond to every message within 24 hours.
tortoise is the wiki for how your business runs. how you open in the morning, how you answer the phone, how you handle a refund — write it once, the team reads it on day one.
the highest-leverage tortoise pages are full role playbooks — every sop a new hire needs to do the job, all under one parent. a few hours of writing saves you from explaining the same thing 40 times.
tortoise's editor handles rich text — headings, bold, lists, links — and is forgiving when you paste content from a google doc or word doc.